In case of Role Change or SOL Change

Please fill in the following proforma,

        

EMPLOYEE ID
USER ID
PRESENT SOL /ROLE
NEW SOL/ROLE
DATE FROM WHICH THE CHANGE IS REQUIRED

In case of Slow access to Finacle

    Please fill in the following proforma,

Post office Name/Location	Name and contact number of person reported the problem	Does the login to PLI also take more time than what it used to take earlier?	Which transaction is running slow? Specify menu name	How much time the slow transaction takes or it does not complete at all ?	All transactions running slow or some of transaction?	Since when slowness observed?	Is it still running slow?

In case of Non-accessiblity of Finacle

       Please check this link ,fill it and send the screenshot.

http://dopfsidesktop.fsi.indiapost.gov.in:8080/CBS/IncidentReporting.jsp

   

       Provide the following details also,

1)      Contact No -

2)      How many Systems got affected

3)      Able to login other URL

4)      WEG CODE

5)      Since when the problem is happening